Success in the Era of Virtual Selling

A talk by Rebecca Cassilly
Senior Training Consultant, Richardson Sales Performance

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2020 Topics covered by this talk

About this talk

Virtual selling requires a shift in the use of traditional selling skills to create a better buyer experience. However, traps exist - avoiding them requires the use of virtual selling skills that must be executed flawlessly. In this session, we will introduce skills to increase credibility and build trust in a virtual setting to win sales opportunities.

  • Explore the challenges associated with conducting virtual customer meetings
  • Identify best practices to prepare for and execute virtual customer meetings
  • Identify how to use critical communication skills to navigate a virtual conversation in a way that establishes a connection, fosters openness, increases credibility, and builds trust remotely

Richardson Sales Performance

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